Position Applied:Overseas Customer Service
1、Familiar with the import and export business process of shipping;
2、Be able to independently handle booking, letter of support, system entry, arrange warehousing, box making, trailer customs declaration and other matters;
3、Keep close contact with agents, shipping companies, customs declaration, customers, etc.;
4、Deal with customer complaints, dispute handling and other related work assigned by superior
1、Full-time college degree or above;
2、More than 3 years of operation experience in logistics enterprises, proficient in the operation process of ocean freight import and export, monitor whole process. With the experience of operating customers is preferred;
3、Good at English, preferably at the CET- 4 or above;
4、Careful work, strong sense of responsibility, strong sense of service and team spirit;
5、Strong sense of service, able to withstand certain work pressure, and good at dealing with various sudden problems;